Shipping Policy
Introduction
Thank you for shopping with Sailorsbow. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of your orders. By placing an order with us, you agree to the terms set forth in this policy.
1. Processing Time
1.1 Orders are processed within 1 business days. Processing time may be extended during peak periods or due to high order volume.
1.2 Orders are not processed, shipped, or delivered on weekends or holidays.
2. Shipping Methods and Delivery Times
2.1 We offer the following shipping methods:
- Standard Shipping: Estimated delivery time is 5 to 7 business days.
2.2 Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
3. Shipping Rates
3.1 Shipping charges for your order will be calculated and displayed at checkout.
3.2 We offer free standard shipping on orders over 1000Rs. This offer is subject to change and applies only to orders shipped within India.
4. Order Tracking
4.1 Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the link provided in the email.
5. Shipping Restrictions
5.1 We currently ship to addresses within India. We do not ship to P.O. boxes or APO/FPO addresses.
5.2 Some products may have restricted shipping options due to size, weight, or international regulations. If your order includes such items, we will contact you to discuss alternative shipping arrangements.
6. Delayed or Lost Orders
6.1 If your order is delayed beyond the estimated delivery time, please contact our customer service team at ambarella1985@gmail.com.
6.2 If a package is lost in transit, we will work with the shipping carrier to resolve the issue. Please allow [number] business days for us to investigate and resolve lost package claims.
7. Damaged or Incorrect Orders
7.1 If you receive a damaged or incorrect item, please contact us within 2 days of receipt at ambarella1985@gmail.com. We will arrange for a replacement or issue a refund.
7.2 Please retain all packaging materials and damaged goods for inspection by the carrier.
8. International Shipping
8.1 For international orders, import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to placing an order.
8.2 International shipments may be subject to customs clearance procedures that can cause delays beyond original delivery estimates.
9. Changes to This Shipping Policy
We may update this Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page. You are advised to review this Shipping Policy periodically for any changes.
10. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
- Email:ambarella1985@gmail.com
- Address: CV RAMAN BENGALURU KARANATAKA 560093
Thank you for shopping with Sailorsbow. We appreciate your business and are committed to providing you with a seamless shipping experience.