{"id":4439,"date":"2021-10-12T16:27:24","date_gmt":"2021-10-12T16:27:24","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/elementor\/?page_id=4439"},"modified":"2025-11-10T03:49:19","modified_gmt":"2025-11-10T03:49:19","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/sailorsbow.com\/index.php\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4439\" class=\"elementor elementor-4439\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68d0e93 wd-section-stretch-content e-flex e-con-boxed e-con e-parent\" data-id=\"68d0e93\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b5f235 wd-width-100 elementor-widget elementor-widget-wd_google_map\" data-id=\"5b5f235\" data-element_type=\"widget\" data-widget_type=\"wd_google_map.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"google-map-container wd-map-container map-container-with-content\" style=\"--wd-justify-content: left; --wd-align-items: center;\" data-map-args='{\"multiple_markers\":\"\",\"latitude\":\"12.9859\",\"longitude\":\"77.6713\",\"zoom\":15,\"mouse_zoom\":\"no\",\"init_type\":\"page_load\",\"init_offset\":\"\",\"json_style\":\"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\",\"marker_icon\":\"https:\\\/\\\/sailorsbow.com\\\/wp-content\\\/themes\\\/woodmart\\\/inc\\\/admin\\\/assets\\\/images\\\/google-icon.png\",\"marker_icon_size\":\"\",\"elementor\":true,\"marker_text_needed\":\"no\",\"marker_text\":\"<h3 style=\\\"min-width:300px; text-align:center; margin:15px;\\\"><\\\/h3>\",\"selector\":\"wd-map-id-69e304cd2c28a\",\"markers\":null,\"center\":\"\"}'>\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"wd-google-map-wrapper wd-map-wrapper wd-fill\">\n\t\t\t\t<div id=\"wd-map-id-69e304cd2c28a\" class=\"wd-google-map without-content wd-fill\"><\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"wd-google-map-content-wrap wd-map-content-wrap\">\n\t\t\t\t\t<div class=\"wd-google-map-content wd-map-content wd-entry-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n<div class=\"info-box-subtitle subtitle-color-default subtitle-style-default woodmart-font-weight-\">OUR STORES<\/div>\n<h4 class=\"info-box-title woodmart-font-weight- box-title-style-default\">VISIT OUR NEW<br \/>STORE IN BANGALORE<\/h4>\n<div class=\"info-box-inner reset-mb-10\">\n<p>CV RAMAN BENGALURU KARANATAKA\u00a0 560093<\/p>\n<\/div>\n<div class=\"info-btn-wrapper\">\n<div id=\"wd-5eff24a291ed8\" class=\"woodmart-button-wrapper text-left\"><a class=\"btn btn-color-default btn-style-link btn-shape-rectangle btn-size-default\">See More About<\/a><\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-cb322d0 e-flex e-con-boxed e-con e-parent\" data-id=\"cb322d0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1f0abe4 e-con-full e-flex e-con e-child\" data-id=\"1f0abe4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-071523a wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"071523a\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tINFORMATION QUESTIONS\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">FREQUENTLY ASKED QUESTIONS<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7c1c6 elementor-widget elementor-widget-wd_accordion\" data-id=\"2a7c1c6\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat is the return &amp; refund policy?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<ul><li data-start=\"1120\" data-end=\"1163\"><p data-start=\"1122\" data-end=\"1163\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Generally, returnable items must be reported within a specified time frame (often 7 days).<\/span><\/p><\/li><li data-start=\"1164\" data-end=\"1205\"><p data-start=\"1166\" data-end=\"1205\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Refunds are generally processed through the original payment method after inspecting the returned item.<\/span><\/p><\/li><li data-start=\"1164\" data-end=\"1205\"><p data-start=\"1166\" data-end=\"1205\">Navigate to <strong data-start=\"12\" data-end=\"35\">\u201cReturns &amp; Refunds\u201d<\/strong> in the menu for full details.<\/p><\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat if my item arrives damaged or not as expected?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Contact support immediately via the email <strong data-start=\"42\" data-end=\"66\"><a href=\"mailto:sailorsbow@gmail.com\" data-start=\"44\" data-end=\"64\" data-is-only-node=\"\">sailorsbow@gmail.com<\/a><\/strong>.<\/span><br data-start=\"1310\" data-end=\"1313\" \/><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Provide order details and images of the damaged item. Once verified, the team will guide you through the next steps.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat are the business hours?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p data-start=\"1435\" data-end=\"1474\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Support is available:<\/span><\/p><ul data-start=\"1475\" data-end=\"1642\"><li data-start=\"1475\" data-end=\"1518\"><p data-start=\"1477\" data-end=\"1518\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"><strong data-start=\"0\" data-end=\"19\" data-is-only-node=\"\">Monday\u2013Saturday<\/strong>: 9:00\u202fAM \u2013 7:00\u202fPM<\/span><\/p><\/li><li data-start=\"1519\" data-end=\"1642\"><p data-start=\"1521\" data-end=\"1642\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"><strong data-start=\"0\" data-end=\"10\" data-is-only-node=\"\">Sunday<\/strong>: 10:00\u202fAM \u2013 5:00\u202fPM<\/span><br data-start=\"1560\" data-end=\"1563\" \/><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">For support, use the email \"sailorsbow@gmail.com\"<\/span><\/p><\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tAre the products handmade or factory-made?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Sailorsbow focuses on promoting <strong data-start=\"834\" data-end=\"877\">handmade, artisanal, and designer items<\/strong>.<br data-start=\"878\" data-end=\"881\" \/>Most products in <strong data-start=\"898\" data-end=\"930\">handicrafts, bags, and d\u00e9cor<\/strong> are crafted by independent artists or small-scale creators.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat happens if I receive the wrong item?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p data-start=\"1800\" data-end=\"1831\">In rare cases of order mix-ups:<\/p><ol data-start=\"1832\" data-end=\"1979\"><li data-start=\"1832\" data-end=\"1874\"><p data-start=\"1835\" data-end=\"1874\">Take clear photos of the received item.<\/p><\/li><li data-start=\"1875\" data-end=\"1925\"><p data-start=\"1878\" data-end=\"1925\">Email <strong data-start=\"1884\" data-end=\"1908\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1886\" data-end=\"1906\">sailorsbow@gmail.com<\/a><\/strong> within 48 hours.<\/p><\/li><li data-start=\"1926\" data-end=\"1979\"><p data-start=\"1929\" data-end=\"1979\">You will be eligible for a free return or exchange.<\/p><\/li><\/ol>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-789122a e-con-full e-flex e-con e-child\" data-id=\"789122a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-775ddc4 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"775ddc4\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tINFORMATION ABOUT US\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">CONTACT US FOR ANY QUESTIONS<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c67846 wd-cf7 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"3c67846\" data-element_type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1572-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1572\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/4439#wpcf7-f1572-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1572\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1572-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"wd-grid-g\">\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<div class=\"wd-col\">\n\t\t\t<p><label>Your Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"wd-col\">\n\t\t\t<p><label>Your Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"wd-grid-f-stretch\">\n\t\t<div class=\"wd-col\">\n\t\t\t<p><label>Phone Number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-767\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-767\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"wd-col\">\n\t\t\t<p><label>Company<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"text-1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-1\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div>\n\t\t<p><label>Your Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div>\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-color-black\" type=\"submit\" value=\"ASK A QUESTION\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&#8220;,&#8221;selector&#8221;:&#8221;wd-map-id-68497b309b73f&#8221;,&#8221;markers&#8221;:null,&#8221;center&#8221;:&#8221;&#8221;}&#8217;> OUR STORES VISIT OUR NEWSTORE IN BANGALORE CV RAMAN BENGALURU KARANATAKA\u00a0 560093 See More About INFORMATION QUESTIONS FREQUENTLY 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